Your privacy matters to raja89. This policy explains exactly what personal data we collect, why we collect it, how it is used, and the rights you hold as a user of our platform.
Every data transmission between your device and raja89's servers is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information remains private at all times.
raja89 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstance. Your information is used solely to operate and improve your platform experience.
As a raja89 user, you retain the right to access, correct, restrict, or request deletion of your personal data at any time by contacting our support team — subject to legal retention obligations.
Personal data is stored on encrypted servers with strict access controls. Only authorized personnel with a legitimate operational need may access your account data, under binding confidentiality obligations.
We use cookies strictly to maintain your session, remember preferences, and analyze aggregate site traffic. You can manage cookie preferences through your browser settings at any time.
raja89 follows a data minimization principle — we collect only the personal information strictly necessary to verify your identity, process transactions, and comply with our legal obligations.
This Privacy Policy applies to all personal data collected by raja89 through the website raja89.cam, its mobile-optimized interface, and any related communications channels (email, live chat, support tickets). It describes our practices regarding data collection, processing, storage, and your rights as a data subject. By creating an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy is incorporated by reference into the raja89 Terms & Conditions.
raja89 ("we", "us", "our", "the Company") is committed to protecting and respecting the privacy of every individual who interacts with our online betting and gaming platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
As an online platform serving players primarily based in Indonesia, raja89 recognizes that data privacy is a fundamental right. We operate in accordance with internationally recognized data protection principles, including purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. These principles underpin every data-handling decision we make.
We encourage you to read this Policy in full alongside our Terms & Conditions and our Responsible Gaming page to gain a complete understanding of how we operate and how we protect your interests as a player. If you have any questions after reading this Policy, please contact us at [email protected].
For the purposes of this Privacy Policy, the following definitions apply:
raja89 collects Personal Data in the following categories, depending on the nature of your interaction with the Platform:
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID number (KTP, Passport, SIM) | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Account communication, withdrawal confirmation, support |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, games played, bets placed, session duration, clickstream data | Service improvement, personalization, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer service, dispute resolution, training, quality assurance |
| Preference Data | Marketing preferences, notification opt-in/out status, language and currency settings | Personalized communications, account management |
We do not intentionally collect special categories of sensitive personal data (such as racial origin, political opinions, health data, or biometric data) unless strictly required by law. If we need to process any such data in an exceptional circumstance, we will seek your explicit consent in advance.
raja89 collects Personal Data through the following channels and methods:
raja89 processes your Personal Data on one or more of the following legal bases:
Note on Consent Withdrawal: To withdraw consent for any consent-based processing activity, contact us at [email protected] or update your communication preferences within your Account settings. We will action your request within 5 business days.
raja89 uses the Personal Data we collect for clearly defined purposes. We do not use your data in any manner inconsistent with the purpose for which it was originally collected, unless we obtain your explicit consent or are required to do so by law. The primary uses of your Personal Data are as follows:
raja89 does not sell, rent, or disclose your Personal Data to unauthorized third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to binding confidentiality and data protection obligations:
In the event of a merger, acquisition, restructuring, or sale of all or part of raja89's business, your Personal Data may be transferred to the successor entity. We will notify affected users prior to any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this Policy.
raja89 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal obligation, AML compliance |
| Financial Transaction Records | 7 years from transaction date | Legal obligation, financial record-keeping |
| KYC Documents | 5 years from account closure | AML / regulatory compliance |
| Customer Support Records | 3 years from last interaction | Legitimate interests, dispute resolution |
| Technical & Usage Logs | 13 months from collection | Legitimate interests, security monitoring |
| Marketing Preferences | Until consent withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized, unless a longer retention period is required by a specific legal obligation or ongoing legal proceeding. Anonymized or aggregated data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes.
raja89 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:
Your Responsibility: While raja89 maintains robust server-side security, you are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and contact [email protected] immediately if you suspect unauthorized access to your account.
raja89 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device by your web browser when you visit the Platform. We use the following categories of cookies:
raja89 does not use third-party behavioral advertising cookies or cross-site tracking technologies that profile your activity across unrelated websites. You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use core Platform features, including login.
As a user of raja89, you hold a number of rights in respect of your Personal Data. raja89 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 48 hours and complete our response within 30 days. We may request proof of identity before actioning your request to protect against unauthorized data access.
The raja89 Platform is strictly intended for adults aged 21 years and above. 21+ Only
We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and we employ technical measures to prevent access by underage individuals. If we become aware that we have inadvertently collected Personal Data from a person under 21 years of age, we will immediately suspend the associated account, delete the collected data, and return any deposited funds less any bonus amounts already utilized, in accordance with our Terms & Conditions.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on the Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
raja89 operates infrastructure and engages service providers that may be located outside Indonesia. As a result, your Personal Data may be transferred to and processed in jurisdictions outside your country of residence. Where such transfers occur, raja89 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required under applicable data protection principles.
Safeguards for international data transfers may include:
If you wish to obtain further information about the specific safeguards applied to any international transfer of your Personal Data, please contact us at [email protected].
raja89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will notify registered users via the email address associated with their Account and/or by posting a prominent notice on the Platform at least 7 days before the updated Policy takes effect.
The "Last Updated" date at the top of this page indicates when the current version of the Policy was published. We encourage you to review this Policy periodically to stay informed about how raja89 protects your personal information. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If a proposed change would materially affect your rights or the manner in which we use your Personal Data in a way that requires your consent, we will request that consent separately before the change takes effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which raja89 handles your Personal Data, please contact our team using the details below. We treat all privacy-related inquiries as a priority and aim to respond within one business day.
For inquiries specifically related to responsible gaming, self-exclusion, or deposit limit adjustments, please visit our Responsible Gaming page or flag your message with the subject "Responsible Gaming Request" for dedicated team handling.
Identity Verification for Data Requests: To protect your Personal Data from unauthorized access, we may require you to verify your identity before we can action any data access, rectification, restriction, or deletion request. Acceptable verification typically involves confirming account-registered details or providing a copy of a government-issued ID consistent with your KYC submission.
Our support team is available around the clock to address any privacy concern. You can also review our full Terms & Conditions or visit our FAQ for quick answers.